Returns and Exchanges Policy

At Network-switch, we stand by the quality of our networking hardware and offer a 30-day return policy for all electronics in their original condition. If your equipment is defective or does not meet your technical requirements, we provide a streamlined process for replacements or full refunds.

Return Process

• 1.
  Initiate Return Request

  Log into your account and select the order containing the network switch or hardware you wish to return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the device in its original manufacturer packaging, including all power adapters, rack-mount kits, and documentation to ensure a full refund.

• 3.
  Ship the Hardware

  Affix the provided prepaid shipping label to the box and drop it off at any authorized carrier location, ensuring the RMA number is clearly marked on the exterior.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition and serial numbers, your refund will be processed to your original payment method within 5-7 business days.